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We are a tight-knit team with strong backgrounds, building the future of real estate, powered by both artificial intelligence and human.

Empower city dwellers

Work on an everyday product. Make an impact. Every day you'll get to voice ideas, take initiative, and help us define the next generation of residential real estate.

Build the future of real estate

We move fast. We solve tough real life’s problems. We believe in empowering people, clean code, robust infrastructure, and a seamless user experience.

Customer Onboarding Specialist

Frontdoor is looking for a full-time position based in San Francisco. This role is part of the new Happiness Concierge team, which manages the onboarding as well as account management of our real estate customers. Your focus is the Onboarding and Support for the Western Region of the United States, including San Francisco Bay Area, Los Angeles, and Vancouver, BC.

You will be responsible for setting up and implementing the Frontdoor system in remote and local listing providers, establishing protocols and timelines, and working to ensure a clean and successful introduction to the Frontdoor "intelligent showings" product line.

 

REQUIREMENTS

  • Manage 10+ property manager accounts in the onboarding process at any given time
  • Train and support new real estate partners through the early part of our relationship
  • Serve as a trusted point of contact and resource for our real estate partners
  • Monitor feedback channels and reach out to property managers to resolve issues
  • Follow specific timelines and implementation practices for efficient
  • Ensure contract agreement matches implementation services
  • Contribute records and notes to a team-wide customer relationship database
  • Identify trends and opportunities to ensure customer satisfaction.

About You

The right person has deep relationships in and understanding of real estate operations and property manager software. You love making processes efficient and have excellent organizational skills. You are detail-oriented and a communicator. You are a good manager, capable of building a great customer team to understand client issues and develop appropriate responses / solutions.

You are great multitasker who can easily juggle multiple tasks without a reduction in quality or execution. You’re capable of quickly building rapport and establishing trust. You display a willingness to make decisions in a timely fashion, exhibiting sound and accurate judgment, with an ability to support and explain reasoning for those decisions.

You will also have the following:

  • 2-3+ years of relevant account management, sales, and / or operational experience
  • Comfort working independently in an unstructured and entrepreneurial environment
  • Experience operating in the real estate industry
  • Data-driven decision mentality and sound business judgment through strong analytical thinking (i.e., you are comfortable with spreadsheets)
  • Entrepreneurial spirit and "whatever it takes" attitude
  • Excellent communication skills and attention to detail
  • Exceptional organizational skills
  • College degree preferred
  • Preference given to candidates with experience in real estate or hospitality with a deep empathy and understanding for our industry

About Frontdoor

Frontdoor is a startup with a mission to empower people. We’re working with apartment owners to improve everything about a showing, from beginning to end. Frontdoor is headquartered in San Francisco.

Apply to this offer

Android Developer

You’re an Android developer who loves to create beautiful products. You’ve developed complex applications with elaborate UI elements and mixed various transitions and animations. You know that any little detail can impact the user experience and some of them may even require a more indepth look into any given codebase: startup time, animation frame rate, intelligent error handling and so on.

The only way to achieve greatness is to breathe day and night with the product you develop and be the first user of your app. You'll feel right at home in fast paced environments where you'll be constantly outside of your comfort zone.

Above all, you want to be proud to be part of a team whose grit, passion, independence and curiosity are the main drivers. It's all about becoming the best in your field.

Sounds like anyone you know? Drop us a line, we’ll get back to you within the next 24 hours!

 

About You

You have a few years of experience with Android programming, you've been meticulously following evolutions of the platform. You know by heart all the new features of Lollipop, Marshmallow and even Nougat, and memorized the ratio of users on each of them.

Fragment, activity, and services are words that are not foreign to you. You know when to use Google Play Services, what their limitations are, as well as which useful library are available. Pixel perfect is now a habit and laggy rendering just drives you mad.

About Frontdoor

Frontdoor is a startup with a mission to empower people. We’re working with apartment owners to improve everything about a showing, from beginning to end. Frontdoor is headquartered in San Francisco.

Apply to this offer

Senior JavaSript Engineer

Frontdoor is looking for a senior, full-time, full-stack engineer with NodeJS and React experience to join our team. The role will include architecting and building new features for our various back-end and front-end platforms. You strive on challenges and love to test new languages, techniques, and paradigms to transform ideas into practical code. You'll be an essential addition to our brand new data data and mobile engineering team to build the future of Frontdoor.

Last time someone who clearly should have known better told you that something was impossible, let's just say that you made it a point to prove them wrong. You want to be proud to be part of a team whose grit, passion, independence and curiosity are the main drivers. It's all about becoming a driving force in your field.

Sounds like someone you know? Go ahead and connect with us, we’ll get back to you within the next 24 hours!

 

Requirements

Ideal candidates will have:

  • Strong expertise with HTML, CSS, Javascript
  • Demonstrable experience and fluency with React.
  • Demonstrable experience with NodeJS.
  • Code experience in a production environment; familiar with data structures, parallelism and concurrency.
  • Intellectually curious, collaborative, self-motivated, fast learner that comfortable working in a dynamic environment tackling challenging problems.
  • Experience with AWS and MongoDB.
  • Has interest or experience with CI.
  • Passion for solving complex challenges.
  • Ability to work in a small dynamic team.
  • Strong communication and documentation skills.
  • Highly communicative with engineering and product teams.

Preferred Additional Qualifications

  • Understanding UX/Visual design and conversation flow.
  • Interested in learning product mapping.
  • Doer attitude.

About Frontdoor

Frontdoor is a startup with a mission to empower people. We’re working with apartment owners to improve everything about a showing, from beginning to end. Frontdoor is headquartered in San Francisco.

Apply to this offer